RETURN & REFUND
We make it easy to return if you’re not completely satisfied. We accept returns or exchanges even if you’ve already hung up the artwork.
Return in 30 days and get a full refund
If your new artwork doesn’t meet your expectations, simply return it within 30 days for a full refund or exchange. For return assistance, email us at info@soulmoreart.com, and our friendly support team will guide you through the simple process.
NEW! Instant refunds in 3 days!
It’s frustrating to wait a long time for your money after returning an order. That’s why we make sure the amount is back in your bank account in 3 days after we receive your return.
It’s frustrating to wait a long time for your money after returning an order. That’s why we make sure the amount is back in your bank account in 3 days after we receive your return.
Free returns, no extra costs
Enjoy free returns with no extra costs. We’ll provide you with a return shipping label, so returning items is hassle-free and cost-free for you.
Enjoy free returns with no extra costs. We’ll provide you with a return shipping label, so returning items is hassle-free and cost-free for you.
Customer service available 7 days a week
Our friendly customer service team is available 7 days a week to personally assist you with all your questions or concerns. We ensure that you are always helped with a smile.
Our friendly customer service team is available 7 days a week to personally assist you with all your questions or concerns. We ensure that you are always helped with a smile.
Always 2-years warranty
All our artworks come with a 2-years warranty from the date of purchase. If anything isn't right, just reach out to us, and we'll make it right.
All our artworks come with a 2-years warranty from the date of purchase. If anything isn't right, just reach out to us, and we'll make it right.
Please note: Returns must be requested before sending. To initiate a return, contact us at info@soulmoreart.com. We will provide instructions on how and where to send your package.
- Please ensure the artwork is in its original condition.
- Keep the original packaging and have your receipt or proof of purchase ready.
Customs and additional fees
For orders outside the European Union, additional import fees may apply. These charges are the responsibility of the customer.
Please consult your local customs office for more details.